Privacy Policy

Privacy Policy for Ceramics Mart

This Privacy Policy outlines how Ceramics Mart, operated by Sainbhi Enterprises Ltd (registered company number 15945418), collects, uses, and protects personal data obtained from users of our website, www.ceramicsmart.com. This policy complies with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

  1. Introduction:

   – Ceramics Mart is committed to safeguarding the privacy of our website visitors and service users. This policy explains how we handle your personal data.

  1. Data We Collect:

   – Personal Data: We may collect personal information such as your name, email address, postal address, phone number, and payment details when you register, place orders, or interact with our site in other ways.

   – Non-Personal Data: We also collect non-personal data like browser types, and versions, and information about your visit, including details of your visits such as pages viewed and resources accessed. Such information helps us improve our services.

  1. Cookies:

   – Our website uses cookies to enhance the user experience. Cookies help us track user preferences and understand site usage. You can choose to accept or decline cookies but note that declining may limit the full functionality of the website.

  1. Lawful Basis for Processing:

   – We process personal data based on user consent, necessity to perform contracts, compliance with legal obligations, and legitimate interests like improving our services.

  1. How We Use Your Information:

   – Order Processing: To manage orders and payments efficiently.

   – Communication: To send you updates, confirmations, and respond to inquiries.

   – Improvement of Site: To understand how users interact with our site and to enhance user experience.

   – Marketing: If you consent, we may send you promotional content aligned with your preferences.

  1. Data Sharing and Disclosure:

   – We do not sell, trade, or otherwise transfer your personal data to third parties without advance notice, except as required for order fulfilment and business operations (e.g., payment processing through Stripe).

  1. Data Security:

   – We implement robust security measures to protect your personal data, including encryption and secure server environments. However, please be aware that no method of transmission over the internet is wholly secure.

  1. Your Rights:

   – Under the GDPR, you have rights to access, rectify, or erase your personal data, and to restrict or object to certain kinds of processing. If you wish to exercise any of these rights, please contact us at info@ceramicsmart.com.

  1. Data Retention:

   – We retain personal data only as long as necessary to fulfil the purposes we collected it for, including for satisfying any legal, accounting, or reporting requirements.

  1. Third-Party Links:

    – Our website may contain links to other sites. We are not responsible for the content or privacy practices of these other sites and encourage you to read their privacy policies.

  1. Updates to This Policy:

    – Ceramics Mart reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes via email or through a notice on our site.

By using the Ceramics Mart website, you consent to this Privacy Policy. For questions regarding this policy, please contact us at info@ceramicsmart.com.