Terms & Conditions
Terms and Conditions for Buyers and Website Visitors to Ceramics Mart
Welcome to Ceramics Mart (www.ceramicsmart.com), operated by Sainbhi Enterprises Ltd, registered company number 15945418, whose registered office is located at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. These terms and conditions (hereinafter referred to as “Terms”) set forth the conditions under which individuals may access and use the Ceramics Mart website, and the conditions governing the purchase of products. By accessing or using this website, you agree to be bound by these Terms.
- Introduction:
– These Terms apply to all users of the website, including casual browsers and registered buyers. By using our website, you indicate acceptance of these Terms, which may be amended from time to time.
- Website Use and Access:
– Visitors must comply with these Terms and all applicable laws and regulations while using the website.
– The content of this website, including but not limited to text, graphics, imagery and logos, is owned by or licensed to Ceramics Mart and is protected by intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without express written permission.
- Account Registration:
– Buyers who wish to purchase products must register for an account on Ceramics Mart. Accurate and complete information must be provided during registration.
– You are responsible for maintaining the confidentiality of your account login credentials and for restricting access to your account.
- Product Listings and Descriptions:
– All product descriptions, prices, and availability information are provided by the vendors. While Ceramics Mart endeavours to ensure accuracy, we do not warrant that the content is error-free.
– Prices may be subject to change at any time prior to the conclusion of a contract.
- Purchasing Products:
– Once you place an order on the website, you will receive an email confirmation acknowledging receipt of your order. This acknowledgement does not confirm offer acceptance, which only happens once you receive a confirmation from the vendor.
– Your order is considered accepted when the vendor expressly confirms shipment of the products. Ownership of the products transfers upon full payment and dispatch from the vendor.
- Payment:
– Payments are processed securely through Stripe, and you will be required to provide payment details upon order placement. Stripe’s terms and conditions will govern any use of their services.
- Delivery:
– Ceramics Mart vendors are responsible for fulfilment of delivery within the timelines specified at checkout. In the event of any delivery issues, you should contact the vendor directly.
– Risk of loss or damage to products passes to you upon receipt of delivery.
- Cancellations and Returns:
– Buyers have a statutory right to cancel an order for a full refund within 14 days of product receipt, in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
– Any returned products must be in their original condition. You are responsible for the cost of return shipping, unless the product was faulty or misdescribed.
- Data Protection and Privacy:
– The use of your personal data is governed by our Privacy Policy. We are committed to ensuring protection and security of your information in compliance with the Data Protection Act 2018 and the UK General Data Protection Regulation (GDPR).
- Liability:
– Ceramics Mart is not responsible for any direct, indirect, incidental, or consequential losses resulting from use of the website or purchase of products.
– Our liability shall not exceed the total purchase price of the product ordered.
- Governing Law:
– These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the English courts, except where law provides for users to have these resolved under their local jurisdiction.
- Changes to Terms and Conditions:
– Ceramics Mart reserves the right to modify these Terms at any time. We will post any changes on this page, and changes will take effect immediately upon posting.
By visiting and using Ceramics Mart’s website, or by purchasing products, you agree to these Terms and Conditions. If you have any questions, please contact us at info@ceramicsmart.com.